Game Shutting down ?

DRG · #1 July 26th, 2019, 09:36 AM

As anyone ever experienced a situation where the game just shuts down on you while playing?

zovs66 · #2 July 26th, 2019, 10:45 AM

Yes but it was in play testing that one CG from Ts4Ever. In normal play I can't recall that happening.

Kritkeen · #3 July 26th, 2019, 02:02 PM

I've almost exclusively played long campaign intermittently for the last 4-5 years. I can't remember any crash.

DRG · #4 July 26th, 2019, 03:12 PM

Here is ( in part ) the report we are dealing with and if anyone has any ideas as to why this might be happening please feel free to share. FYI we suspected his anti-virus but he has reported the same thing happens when it is turned off

Quote:

I've completly unstalled the game.
Then re-install it in this folder: C:\Games\Shrapnel Games\The Camo Workshop\WinSPWW2.
After that, I've upload and installed the patch: winSPWW2 V12 Upgrade (2019).
Then I've put my saved scenarios in this folder: C:\Games\Shrapnel Games\The Camo Workshop\WinSPWW2\Saved Games and continued my play.
After exactly 30mn the game shut down without any message: it freezes and then shuts down and disappears!
To be sure of the reaction of the game, I've NOT saved during this half hour.

I have thought perhaps this might be an issue with the old saved games but he reported that the game worked OK as a DL version of WW2 but now he reports the DL version of MBT does the same thing

Kritkeen · #5 July 26th, 2019, 04:09 PM

I had a similar problem years ago with another game (I can't remember it's name) which kepts closing itself to desktop after a short while of playing. After reading some online suggestions, I remember using one of those driver applications which checks and updates all the drivers you have in your system and after that problem was solved. It might be worth a try.

jivemi · #6 July 26th, 2019, 09:50 PM

Nope. Not even on Windows 10.

WilliamB · #7 July 27th, 2019, 10:21 AM

I also use Windows 10. Have never had a problem.

anlubue · #8 July 28th, 2019, 02:58 AM

I had something similar when I installed two additional ram devices from another manufacturer. Somehow it had never really worked out with the clockspeed, although it should have done that. Sometimes a program ran and suddenly it stopped.

It was almost as bad as shopping and suddenly the cashier puts a sign saying "Please go to the nearest cash register" in front of your nose. :-)

Ultimately, I never really knew why it had been that nothing really went smoothly. My tuning attempts with software, the extra memory, or because I had restored my operating system with Acronis, instead of reinstalling. At some point I was tired and I gave away the memory and reinstalled everything. Since then without tuning utilities.

I think I just wanted to say that it's probably hard to find a cause if you can not take into account all the individualities of the computer.

If it were up to the game, surely more of us would have problems?

DRG · #9 July 28th, 2019, 07:39 AM

Quote:

Originally Posted by anlubue

If it were up to the game, surely more of us would have problems?

Yes, there would have been and 4 days ago a critical bit of information I was given by Shrapnel support quoting him was that and I quote...

"I haven't issues with the free version."

Yet the answers I received this morning were ( in bold )

Quote:

1. Did you patch the free DL copy of winSPww2 with the V12 upgrade ? YES
2. If the answer to 1 was YES Did that free DL copy of winSPww2 with the V12 upgrade run OK without shutting down? NO
3. If the answer to 2 was NO Did the free DL copy of winSPww2 run OK for you using the V11 upgrade patch ? NO
4. Did you run your SPWW2 V10.01-CD - 21 Feb 2017 without upgrading to the V12 release and did it shut down ? YES
5. Does your notebook use the same anti-Virus software as your main computer? YES
6. Have you tried running the CD version of winSPWW2 before copying your saved games from the DL version into it? YES

so we have been trying to find an answer based on the info that the free DL game worked OK but the CD version shut down and now we find out that is not the case at all

anlubue · #10 July 28th, 2019, 08:43 PM

Of course that has nothing to do with it, but I remember my dad saying: "Stupid people often make the mistake of thinking that others are just as stupid. The dishonest ones do that too."

That's why I'd rather spend my free time feeding the little rat in the shed next door. I baptized her Mold-Bob because she is light gray.

It is a pity that not all the effort one gave to others, is appreciated. Luckily this is an exception.