OT- DVD drive trouble

[Randallw]

ok, today I got a bit of a late birthday present, An external DVD drive. Problem is I can't get it to work (oh it opens and closes but it doesn't register on my computer). I plugged it into a USB port but it registers as an unknown device and that it has malfunctioned. It doesn't appear to need a driver, claiming that it should be plug and play. I wonder somewhat if my computer says it doesn't need a driver because it can't tell what it is. I went through the troubleshooter and tried different USB ports (well the other one )

Although I don't believe it would be a problem my computer is about 2-3 years old, so I assume the USB ports are 2.0. I uninstall it in device manager and then scan for hardware changes which makes my computer claim there is a new usb device...for a few seconds before it says unknown, and it announces there is new hardware with the device manager entry having a yellow triangle/exclamation mark for a few seconds before going back to unknown. Is there something I should try or might it be possible it is faulty?. It is a Liteon SOHW-1693SX.

[Atrocities]

You might need to get yourself Nero or something. My machine would only recognize my DVD burner via Nero.

[Randallw]

It came with NERO startsmart and power DVD. the NERO I have only appears to give information on my CD drive. I don't so much want to burn DVDs as install a game off a DVD.

[Atrocities]

Can you post your system specs? I don't see why it wouldn't work, my machine is three years old, and my external drives work. However I have heard of this before, but I don't recall where or how they fixed it. Sorry Randallw.

Good luck.. (Try the manufacture help line. Assuming there is one available.)

[Randallw]

I remembered getting system information through something. I think this is it. It's pretty much the same as back then, only I installed sp2 a few motnhs ago.

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System Information
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Time of this report: 12/27/2004, 23:10:06
Machine name: RANDALL
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 1 (2600.xpsp2_gdr.040517-1325)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 2400+, MMX, 3DNow, ~2.0GHz
Memory: 512MB RAM
Page File: 223MB used, 1027MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 5.03.0001.0902 32bit Unicode

[Atrocities]

From what I see here, your system is better than mine so it should work.

What is the type of DVD drive you have. Manufacture, make and model?