SPACE EMPIRES IV GOLD NOTICE - PLEASE READ!

[Tim Brooks]

To SEIV GOLD Customers

PLEASE READ!

We had thousands of Space Empires IV GOLD preorders. It will take us most of this week to get all pre-orders out. Our systems are overloaded. Orders should be processed in the order in which they are received. If you enter a support request asking for a tracking number or status, your order will have to be pulled from the queue.
When we reinsert it it will move to the back of the queue.

You can access your account (hopefully you set up an account) at the Game Shop and will know when your order ships (it will say shipped). There will be a tracking number, if your order shipped FedEx or UPS. If there isn't a tracking number your order was shipped through the Postal Service. If your tracking number starts with 1Z your order shipped UPS and not FedEx. Due to problems with FedEX shipping systems we have had to divert shipping to other carriers to get all orders out.

Please be patient.
Thank you.

[ 05 March 2002: Message edited by: Tim Brooks ]

[ 05 March 2002: Message edited by: Tim Brooks ]

[ 05 March 2002: Message edited by: Tim Brooks ]