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Old September 9th, 2002, 07:05 PM

Rich Rich is offline
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Default Customer Support

It is non-existant. I cancelled the order two weeks ago and still no refund. They've even stopped sending me emails telling me they're "working on it." This really sucks.
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Old September 9th, 2002, 07:24 PM
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Richard Richard is offline
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Default Re: Customer Support

Rich,

Please accept our apologies but we are going through some personal and business problems at the moment that are cuasing some issue to take longer than they should. Most people on this forum could tell you how quick we are at normally getting to customer support issues, but right now we're just backed up.

Thanks for understanding.
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